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Reliable Logistics Solutions Across Kenya, Tanzania and Uganda
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We handle every step of the order fulfillment process, ensuring your products reach customers on time and in perfect condition.

Reliable Logistics Solutions Across Kenya | Same-Day & Next-Day Delivery Available

FAQ

FAQ

What is MotorSpeed Courier?

MotorSpeed Courier is a logistics and order fulfillment company dedicated to providing seamless, technology-driven logistics solutions across Kenya.

When was MotorSpeed Courier founded?

MotorSpeed Courier was established in 2018 to bridge the gap between businesses and their customers through innovative logistics solutions.

What industries does MotorSpeed Courier serve?

We serve e-commerce, retailers, manufacturers, wholesalers, and SMEs, providing customized logistics solutions to enhance efficiency and reduce costs.

How does MotorSpeed Courier ensure timely deliveries?

We leverage state-of-the-art tracking systems, real-time updates, and optimized delivery routes to ensure timely and reliable order fulfillment.

What sustainability initiatives does MotorSpeed Courier follow?

We are committed to eco-friendly logistics practices, including fleet optimization and sustainable supply chain solutions, to reduce our carbon footprint.

How can I partner with MotorSpeed Courier?

Businesses can partner with us by reaching out through our contact page or customer support to discuss customized logistics solutions.

How can I partner with MotorSpeed Courier?

Businesses can partner with us by reaching out through our contact page or customer support to discuss customized logistics solutions.

Where do you operate?

We provide nationwide coverage across all 47 counties in Kenya, as well as international delivery services. Whether you’re in Nairobi, Mombasa, or any other part of the country, we’ve got you covered.

How can I track my shipment?

You can track your shipment in real-time using our online tracking tool. Simply enter your tracking number on our website, and you’ll get updates on the status of your package.

Do you offer same-day delivery?

Yes, we offer same-day and next-day delivery for packages within cities and towns. Contact us to confirm availability in your area.

What is Cash on Delivery (COD), and how does it work?

Cash on Delivery (COD) allows your customers to pay for their orders upon delivery. We collect the payment on your behalf and remit it to you after deducting any applicable fees.

What items are prohibited for delivery?

We do not handle prohibited goods such as illegal substances, hazardous materials, perishable items without proper packaging, cash, or live animals. For a full list, refer to our Terms of Service.

Can you integrate with my e-commerce platform?

Yes, we offer API integration with popular platforms like Shopify, WooCommerce, and Jumia. This allows for seamless order processing and inventory management.

How do you handle returns for e-commerce businesses?

We provide hassle-free returns management, including product inspection, repackaging, reshipping, and eco-friendly disposal. Learn more about our Reverse Logistics & Returns Handling services.

Can you reship returned items?

Yes, we offer repackaging and reshipping services for returned items that are in good condition and can be resold.

What payment methods do you accept?

We accept various payment methods, including cash, credit/debit cards, mobile money, and bank transfers.

Still Have a Question Please ask?

MotorSpeed Courier serve industries like e-commerce, retail, and manufacturing, ensuring seamless supply chain management. Reach out through our contact page or customer support to discuss customized logistics solutions tailored to your needs.

Nairobi,Kenya

Nairobi,Kenya