We handle every step of the order fulfillment process, ensuring your products reach customers on time and in perfect condition.
Motorspeed Fulfillment is revolutionizing e-commerce logistics across East Africa with innovative, reliable, and cost-effective fulfillment solutions for global businesses.
Founded in 2018, Motorspeed began as a small fulfillment and courier service with a vision to transform logistics in East Africa. What started as a modest operation has evolved into the region's most trusted fulfillment partner, serving businesses of all sizes across Kenya, Uganda, and Tanzania.
Our journey has been marked by continuous innovation, strategic expansion, and an unwavering commitment to excellence. From our humble beginnings, we've grown to establish state-of-the-art fulfillment centers in key locations across East Africa, equipped with advanced technology and staffed by logistics experts.
Today, Motorspeed Fulfillment stands as a beacon of reliability in the e-commerce ecosystem, helping businesses streamline their operations, reduce costs, and deliver exceptional customer experiences. Our comprehensive suite of services,from warehousing and inventory management to order processing and last-mile delivery, is designed to meet the diverse needs of modern businesses in an increasingly digital marketplace.
Motorspeed Fulfillment is more than just a logistics provider, we're a strategic partner in your business growth. As East Africa's leading 3PL and e-commerce fulfillment company, we combine local expertise with global standards to deliver seamless logistics solutions.
Our team comprises industry veterans, technology experts, and customer service professionals who work together to ensure your products reach your customers efficiently and reliably. We understand the unique challenges of operating in East African markets and have developed specialized solutions to address them.
With Motorspeed, you gain a partner who is invested in your success and committed to helping you navigate the complexities of regional logistics with confidence.
At Motorspeed Fulfillment, we provide end-to-end logistics and fulfillment services tailored to the needs of modern businesses. Our core services include:
Each service is designed to integrate seamlessly with your business operations, providing you with the flexibility and scalability you need to grow.
Delivering measurable results for businesses across the
Guided by clear purpose and forward-thinking strategy, we're transforming logistics across Kenya, Uganda, and Tanzania.
To empower businesses across East Africa and beyond by providing innovative, reliable, and cost-effective fulfillment solutions that enable growth, enhance customer satisfaction, and drive e-commerce success.
We are committed to:
To be the most trusted and innovative fulfillment partner in Africa, recognized globally for excellence in logistics, customer service, and technological advancement.
We envision:
These principles guide every aspect of our operations and define who we are as a company.
We strive for excellence in everything we do, from warehouse operations to customer service. We continuously improve our processes, technologies, and skills to deliver the highest quality service to our clients.
We embrace innovation as a core driver of our business. By leveraging cutting-edge technology and creative thinking, we develop solutions that address the evolving needs of e-commerce businesses in East Africa and beyond.
We conduct our business with the highest level of integrity and transparency. Our clients trust us with their products and customer relationships, and we honor that trust by maintaining ethical standards in all our operations.
Our clients' success is our success. We prioritize understanding their unique needs and challenges, and we tailor our services to help them achieve their business goals. We're not just service providers, we're partners in growth.
We combine deep knowledge of East African markets with international best practices in logistics and fulfillment. This unique blend allows us to navigate local complexities while delivering world-class service.
We are committed to environmentally responsible operations. From optimizing delivery routes to reduce carbon emissions to implementing eco-friendly packaging solutions, we strive to minimize our environmental footprint.
From humble beginnings to East Africa's leading fulfillment provider
Motorspeed Courier was founded in Nairobi with a small team and a vision to transform logistics in Kenya.
Launched our first fulfillment center in Nairobi, offering comprehensive e-commerce solutions.
Expanded operations to Uganda and Tanzania, establishing Motorspeed as an East African logistics provider.
Implemented advanced warehouse management and tracking systems to enhance efficiency and transparency.
Added specialized services including medical logistics and enhanced cash on delivery solutions.
Formed strategic partnerships with global logistics providers to enhance cross-border fulfillment capabilities.
Now serving 500+ businesses across East Africa with state-of-the-art fulfillment solutions and an unwavering commitment to excellence.
From warehousing to last-mile delivery, we offer end-to-end solutions tailored to your business needs.
Our core service includes inventory management, order processing, picking, packing, and shipping. We handle the entire fulfillment process so you can focus on growing your business.
Learn MoreOur state-of-the-art facilities offer secure storage with advanced inventory management systems, climate control options, and 24/7 security monitoring.
Learn MoreOur reliable COD service includes secure payment collection, real-time transaction updates, and prompt remittance to your account.
Learn MoreFrom same-day delivery in major cities to nationwide shipping, our courier network ensures your packages reach their destination safely and on time.
Learn MoreOur comprehensive returns management solution includes processing returns, quality inspection, restocking, and refurbishment services.
Learn MoreOur third-party logistics services provide end-to-end supply chain management, from procurement and storage to distribution and delivery.
Learn MoreWith strategic locations across East Africa, we provide comprehensive fulfillment services throughout the region.
Our Kenyan operations serve as our headquarters and largest fulfillment center. With strategically located facilities in Nairobi and other major cities, we provide comprehensive logistics services across all 47 counties.
Kenya's position as East Africa's economic hub makes it an ideal base for businesses looking to reach customers throughout the region. Our extensive network and local expertise enable us to navigate the unique challenges of the Kenyan market, ensuring reliable and efficient service.
Whether you're a local business looking to scale or an international company entering the Kenyan market, our fulfillment solutions are designed to meet your specific needs.
Our Ugandan operations provide comprehensive fulfillment services across the country, with our main facility in Kampala. We've developed specialized solutions to address the unique logistics challenges in Uganda, ensuring reliable service throughout the country.
Uganda's growing e-commerce market presents exciting opportunities for businesses, and our local expertise helps you navigate this dynamic landscape. From urban centers to rural areas, we ensure your products reach customers efficiently and reliably.
Our Ugandan team combines local knowledge with our company-wide commitment to excellence, providing you with fulfillment services that meet international standards.
Our Tanzanian operations extend our fulfillment services to this important East African market, with facilities in Dar es Salaam and other key locations. We've built a robust network that enables us to serve customers throughout Tanzania efficiently.
Tanzania's vast geography presents unique logistics challenges, which we've addressed through strategic partnerships and innovative solutions. Our local team understands the Tanzanian market intimately, allowing us to provide reliable service even in remote areas.
For businesses looking to enter or expand in Tanzania, our fulfillment solutions provide the infrastructure and expertise you need to succeed.
Tailored logistics services for diverse business sectors across Kenya, Uganda, and Tanzania
Specialized fulfillment solutions for online retailers of all sizes. Our e-commerce fulfillment services include inventory management, order processing, and fast shipping to enhance your customers' experience.
We integrate with major e-commerce platforms to streamline your operations and provide real-time inventory visibility.
Compliant logistics solutions for medical supplies, pharmaceuticals, and healthcare products. Our specialized handling procedures ensure product integrity and regulatory compliance.
Temperature-controlled storage and transportation options available for sensitive medical items.
Tailored fulfillment services for clothing, accessories, and footwear brands. Our solutions include specialized packaging, quality checks, and efficient returns processing.
We help fashion brands deliver a premium unboxing experience that enhances brand loyalty.
Specialized handling for perishable and non-perishable food products. Our facilities meet food safety standards, with temperature-controlled storage options available.
Efficient distribution networks ensure your products reach consumers while maintaining freshness and quality.
Secure handling and storage for high-value electronics and technology products. Our specialized procedures protect sensitive items during storage and transit.
Enhanced security measures and insurance options provide peace of mind for valuable inventory.
Comprehensive solutions for books, magazines, and media products. Our services include inventory management, order fulfillment, and subscription box assembly.
Specialized packaging ensures your publications reach customers in perfect condition.
Leveraging cutting-edge technology to optimize your fulfillment operations
Our proprietary WMS optimizes inventory placement, picking routes, and order processing to maximize efficiency and accuracy. Real-time inventory tracking ensures you always know exactly what's in stock.
Our platform integrates with major e-commerce platforms including Shopify, WooCommerce, Magento, and more. Orders flow automatically into our system, eliminating manual data entry and reducing errors.
Provide your customers with real-time order tracking and automated notifications at every stage of the fulfillment process. Enhance customer satisfaction with transparent and timely updates.
Access comprehensive analytics on order volume, fulfillment speed, inventory levels, and more. Data-driven insights help you optimize your supply chain and make informed business decisions.
Our robust API allows for custom integrations with your existing systems, including ERP, CRM, and accounting software. Create a seamless flow of data across your entire business ecosystem.
Our intelligent routing algorithms determine the most efficient delivery paths, reducing transit times and costs. This technology is especially valuable in navigating East Africa's diverse geography and infrastructure.
Discover the advantages that make us East Africa's leading fulfillment partner for businesses worldwide.
With facilities across Kenya, Uganda, and Tanzania, we provide comprehensive coverage throughout East Africa. Our strategic locations enable faster delivery times and reduced shipping costs.
Our proprietary technology platform provides real-time inventory tracking, order management, and analytics. Seamless integration with major e-commerce platforms ensures efficient operations.
Your inventory is protected with 24/7 security monitoring, climate control where needed, and comprehensive insurance coverage. Our proven processes ensure consistent, reliable service.
Whether you're handling 10 orders or 10,000 orders per month, our flexible fulfillment solutions scale with your business. Pay only for the space and services you need.
Our experienced customer service team provides personalized support to address your specific needs. You'll have a dedicated account manager as your single point of contact.
We adhere to global best practices in logistics and fulfillment, ensuring your operations meet international standards while navigating local market nuances effectively.
Hear from businesses that have transformed their operations with Motorspeed Fulfillment
Motorspeed Fulfillment has revolutionized our e-commerce operations. Their efficient processes and reliable delivery have significantly improved our customer satisfaction rates. We've been able to scale our business without worrying about logistics.
As an international brand entering the East African market, we needed a reliable fulfillment partner who understood the local landscape. Motorspeed has exceeded our expectations with their professional service and technological capabilities.
The cash on delivery service from Motorspeed has been a game-changer for our business. Their reliable payment collection and prompt remittance have improved our cash flow significantly. Their team is always responsive and professional.
Find answers to common questions about our fulfillment services
Order fulfillment is the complete process from receiving an order to delivering it to the customer. At Motorspeed Fulfillment, this includes receiving and storing your inventory, processing orders as they come in, picking items from our warehouse, packing them securely, and shipping them to your customers. We also handle returns processing when needed. Our technology platform integrates with your e-commerce store to automate this entire process.
Our cash on delivery service includes secure payment collection at the time of delivery, real-time transaction updates through our platform, and regular remittance of collected funds to your account. Our delivery personnel are trained in secure cash handling procedures, and we have robust systems in place to track and reconcile all COD transactions. This service is available across Kenya, Uganda, and Tanzania.
We integrate with all major e-commerce platforms including Shopify, WooCommerce, Magento, BigCommerce, and more. Our API also allows for custom integrations with proprietary systems. These integrations enable automatic order flow from your store to our fulfillment system, real-time inventory updates, and tracking information sent back to your customers.
Our pricing is transparent and typically includes storage fees (based on the space your inventory occupies), pick and pack fees (for processing orders), and shipping costs. We offer flexible plans that scale with your business volume, so you only pay for what you use. For a detailed quote tailored to your specific needs, please contact our sales team or use our online quote request form.
Our comprehensive returns management solution includes receiving returned items, inspecting them for condition, processing them according to your specifications (restocking, refurbishment, disposal, etc.), and updating your inventory accordingly. We can also handle customer refunds through our system if required. Our goal is to make the returns process as smooth as possible for both you and your customers.
Collaborating with industry leaders to deliver exceptional fulfillment services
Partner with East Africa's leading fulfillment provider and take your business to the next level. Whether you're a startup or an established enterprise, we have the solutions you need to succeed.
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